Targets and quality policy

  1. Objective from Titurel

Title is a small-scale organization for professional care support for people with an intellectual disability, psychological problems and/or autism the development possibilities of the client are central.

  1.  Mission/vision

Title provides valuable long-term care. We do that because we believe that every person has potential and deserves to get the best out of his life get. We want to help our clients with this and contribute to their success development. Together, we look at how they can be happy. How we can give them the best chances for a good life as fully-fledged people. People who are seen, people who use their talents and are part of it of a bigger picture. By providing such valuable and meaningful care we also grow ourselves.

 provision is constantly changing, where the client really takes center stage.

  1. Target audience

Title offers care to special people with special development needs. It are people with an autistic spectrum disorder, with an intellectual one disability or with psychological problems.

  1. Services

Title offers various forms of living. Group living, living under supervision and living in your own home with guidance.

In addition Titurel also offers various forms of daytime activities. Even if you don't lives with Titurel, you can participate in work/daytime activities.

  1. Quality policy
  • The management and employees of Titurel are aware of the needs and expectations of clients and their representatives.
  • This one needs and expectations of clients and the applicable law- and regulations we have translated into quality features that are central to our services.
  • The organization makes the resources and employees available in order to fulfill the meet the stated requirements. We have available the guidance and care of well-trained and specialized employees with relevant knowledge and experience.
  • Er efforts are made to continuously improve its effectiveness quality management system.
  1. Measuring points and objectives regarding the quality characteristics

With the services of Titurel the quality characteristics are central. For the quality features measuring points determined (see the diagram on the next page).



Quality characteristics Title

Quality feature Practical translation Measuring point (examples)
a) suitable, correct care The care provided is in line with a carefully determined care requirement. Within the carry out the evaluation of care in the applicable period (term is at least once/year and more often if necessary)
b) availability The healthcare offering is in line with the client's capabilities. At every evaluation determines whether the care is in line with the possibilities client
c) continuity of care The healthcare services connect with each other. The daytime program is in line with the care goals. In all cases the care objectives have been formulated within the specified period the connection between living and daytime activities is explicitly included the care goals are tested annually.
d) on the care recipient-oriented care (incl. physical, spiritual and social integrity) Care becomes delivered after consent and with respect for the values and preferences of the client. Consent is demonstrable or explainable. Care provision is determined and evaluated to align with values and standards.
and) involvement of the care recipient The client/client representative is informed and active where possible involved in decisions regarding his/her care. All clients are involved in drawing up the care plan, its evaluation and change in their care;
f) client safety Healthcare risks are invested and avoidable injuries are prevented through measures. For every client healthcare risks are inventoried. The healthcare environment meets safety requirements.